Privacy Policy

Last Updated: November 10, 2025

1. Introduction

Welcome to Gains, operated by Gains Insights LLC. Gains is a lifestyle improvement application designed to help you track and improve your health, wealth, and personal development. Your privacy is our top priority. This privacy policy explains how we collect, use, protect, and respect your personal data when you use our mobile application.

2. Information We Collect

We collect information to provide you with personalized lifestyle improvement features:

2.1 Personal Information

• Account Information: Name, email address, age, gender for account creation
• Profile Information: Profile photos, preferences, goals you choose to share

2.2 Health & Fitness Data

• Health Connect Data: Steps, sleep patterns, distance, active calories burned, and total calories burned (requires your permission via Health Connect)
• Nutrition Data: Meal logs, calorie tracking, nutritional preferences (manually entered by you)
• Fitness Goals: Personal fitness objectives and progress (you set these in the app)

Privacy Protection: Health data is stored securely, encrypted, and never shared with third parties for commercial purposes. We only access steps, sleep, distance, active calories burned, and total calories burned from Health Connect.

2.3 Financial Tracking Data (Optional)

• Budget Information: Income goals, expense tracking (locally stored)
• Financial Goals: Savings targets, financial milestones you set
• Receipt Scanning: Images you upload for expense tracking

Privacy Protection: Financial data is encrypted and stored securely. We do not share your financial information with third parties.

2.4 Location Data

• Precise Location (When Permitted): Used for the following features:
  • Sharing your location with nearby friends you choose
  • Personalized notifications based on nearby places
  • Discovering places and events around you
• Background Location (Optional): Only if you enable continuous location-sharing features

Privacy Protection: Location data is only shared with friends you explicitly select. Your location is not sold to third parties or used for advertising.

2.5 Camera & Media

• Photos: Profile pictures, meal photos for nutrition tracking, fitness progress photos
• Camera Access: Fashion analysis, meal scanning, receipt scanning

Privacy Protection: Photos are stored securely and are only used for your personal tracking. We do not share your photos with third parties.

2.6 Voice & Audio Data

• Voice Recordings: AI voice conversations (processed by ElevenLabs and OpenAI)
• Audio Processing: Voice commands for hands-free app control

Privacy Protection: Voice data is processed securely and not stored permanently. Third-party AI providers (ElevenLabs, OpenAI) process audio according to their privacy policies. We do not permit training of third-party models on your data.

2.7 Usage & Technical Data

• App Usage: Features you use, screens you visit, time spent in app
• Device Information: Device type, operating system, app version
• Crash Reports: Error logs to fix bugs and improve stability

3. How We Use Your Information

3.1 Primary Purpose: Your Personal Experience

• Providing personalized health and wellness recommendations
• Tracking your progress toward fitness and financial goals
• Generating insights about your lifestyle patterns
• Syncing data across your devices
• Sending you relevant notifications and reminders

3.2 App Improvement (Non-Identifiable Data Only)

• Understanding which features are most helpful
• Fixing bugs and improving performance
• Developing new features based on usage patterns
• Improving AI recommendations through aggregated, anonymized data

3.3 Communication

• Sending service updates and important notifications
• Responding to your support requests
• Subscription management and billing communications

3.4 Security & Legal

• Preventing fraud and unauthorized access
• Complying with legal obligations
• Protecting users and maintaining service integrity

4. Enterprise Features & Optional Features

Gains includes enterprise features and optional features designed for different user needs:

4.1 Enterprise Chat

• What It Is: A support feature deployed by Gains to provide application assistance and gather user feedback to improve the app
• How It's Used: Conversations are used to offer technical support, resolve issues, answer questions, and understand how we can enhance the application
• Privacy Protection: All conversations are confidential and never sold to third parties
• Data Handling: Chat data is used exclusively for providing support and improving your app experience, following strict privacy protocols

4.2 Synthetic Persona Interactions (Optional)

• What It Is: AI-generated social content and voice calls labeled as "Artificial Personas" for entertainment and engagement
• How It's Used: Your interactions help improve AI conversation quality
• Clearly Labeled: All artificial personas are marked as "Artificial Persona" and include disclaimers: "AI-powered for entertainment & informational purposes."
• Your Choice: You can choose not to interact with these features

4.3 Third-Party Research Tools (If Deployed)

Important: If we ever deploy third-party research tools in the app, they will be:

• Clearly indicated as third-party features
• Labeled with the vendor name
• Completely opt-in (you must choose to participate)
• Explained with details about how your data may be used

Current Status: No third-party research tools are currently deployed in Gains.

5. Third-Party Services We Use

To provide our features, we use the following trusted third-party services. Your data is processed according to their privacy policies:

5.1 AI Services

• OpenAI: Powers AI chat recommendations and insights
• ElevenLabs: Provides AI voice conversation capabilities
• Google Gemini: Processes data for personalized recommendations

Data Shared: Context needed for AI responses (e.g., recent activities, goals). We do not permit these providers to train their models on your personal data.

5.2 Cloud Services

• Google Cloud Services: Secure data storage and app functionality

Data Protection: All data is encrypted in transit and at rest.

5.3 Analytics & Performance

• Google Analytics for Firebase: Anonymized usage analytics to improve app performance
• Crashlytics: Crash reporting to identify and fix bugs

Data Shared: Device information, app version, anonymized usage patterns (no personal health or financial data).

5.4 Payment Processing

• Google Play Billing: Subscription and in-app purchase processing

Data Shared: Purchase information only (handled securely by Google).

5.5 Health Data Integration

• Google Health Connect: Syncs steps, sleep, distance, active calories burned, and total calories burned (with your permission)

Data Shared: Only the health metrics you authorize (steps, sleep, distance, active calories burned, total calories burned).

6. What We DO NOT Do With Your Data

7. Your Rights & Data Control

You have complete control over your data:

7.1 Access Your Data

• View all your personal information in the app settings
• Request a copy of your data by emailing privacy@gainsinsights.com

7.2 Correct Your Data

• Update your profile, goals, and preferences anytime in the app
• Request corrections by contacting support

7.3 Delete Your Data

• In-App Deletion: Go to Settings → Privacy Policy → Delete My Account
• What Gets Deleted: All your personal health, wealth, lifestyle data, photos, and recordings
• What May Be Retained: Anonymized analytics data (no personally identifiable information), legal records required by law
• Deletion Timeline: Most data deleted immediately; some systems may take up to 30 days for complete removal

7.4 Control Permissions

• Manage location, camera, microphone, and health data permissions in device settings
• Revoke permissions at any time (some features may not work without required permissions)

7.5 Opt-Out of Optional Features

• Choose not to interact with Synthetic Persona features
• Disable notifications in app settings
• Manage AI feature preferences in settings

7.6 Data Portability

• Request your data in a portable format (JSON/CSV)
• Email privacy@gainsinsights.com with your request

8. Data Security & Protection

We implement industry-leading security measures:

• Encryption: All data encrypted in transit and at rest using industry-standard protocols
• Secure Infrastructure: Enterprise-grade cloud infrastructure with compliance certifications
• Access Controls: Strict employee access controls with audit logs
• Regular Audits: Security assessments and penetration testing
• Anonymization: Personal identifiers removed from analytics data
• Password Protection: Passwords secured using industry-standard cryptographic hashing

9. Data Retention

• Active Accounts: Data retained as long as your account is active
• Inactive Accounts: Data may be deleted after 2 years of inactivity (with notice)
• Deleted Accounts: Personal data deleted within 30 days
• Legal Requirements: Some data retained as required by law (e.g., transaction records)
• Anonymized Data: Non-identifiable analytics may be retained indefinitely for app improvement

10. Artificial Personas & AI-Generated Content

• What They Are: Artificial Personas are AI-generated characters designed for entertainment and engagement
• Clear Labeling: All posts and interactions from Artificial Personas are clearly marked with "Artificial Persona" labels
• Purpose: Entertainment and informational purposes only - not real people
• Disclaimers: When you interact with synthetic personas, you'll see: "AI-powered for entertainment & informational purposes. Not a substitute for professional medical advice."
• Your Control: You can choose to engage or ignore these features

11. Children's Privacy

Gains is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13. If we discover we have inadvertently collected data from a child under 13, we will delete it immediately. If you believe your child has provided information to us, please contact us at privacy@gainsinsights.com.

12. International Data Transfers

Your data may be processed and stored in the United States and other countries where our service providers operate. We ensure appropriate safeguards are in place for international data transfers in compliance with GDPR, CCPA, and other applicable data protection laws.

13. Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes through:

• In-app notification
• Email to your registered address
• Prominent notice in the app

Continued use after changes indicates acceptance of the updated policy. You can always view the current policy in Settings → Legal → Privacy Policy.

14. Your Legal Rights (GDPR & CCPA)

If you are in the EU, UK, or California, you have additional rights:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate data
• Right to Erasure: Request deletion of your data ("right to be forgotten")
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a machine-readable format
• Right to Object: Object to certain data processing activities
• Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at privacy@gainsinsights.com or use the in-app data management tools.

15. Contact Information

Gains Insights LLC

For privacy questions or to exercise your data rights:

• Email: privacy@gainsinsights.com
• Support: support@gainsinsights.com
• Data Protection Officer: dpo@gainsinsights.com

We will respond to your requests within 30 days.

16. California Privacy Rights (CCPA)

California residents have the right to:

• Know what personal information is collected, used, shared, or sold
• Request deletion of personal information
• Opt-out of the sale of personal information (We DO NOT sell personal information)
• Non-discrimination for exercising privacy rights

Notice: Gains does not sell personal information as defined by CCPA.

17. Early Adopter Recognition

We deeply appreciate our early adopters who help us build a better product. As Gains evolves, early users may receive:

• Grandfathered pricing and special discounts
• Early access to new features
• Priority support
• Recognition in our community

Thank you for being part of our journey to help people improve their health, wealth, and personal development! 🚀